Team IFG: CTM Training Access
Watch: CTM Complaint Reduction Training
This 15-minute training video is required viewing for all agents. It provides essential guidance on reducing CTM complaints and maintaining compliance with CMS regulations. Please watch the full video before proceeding to the knowledge check below.
Complete Your Training Knowledge Check
To confirm your completion of the CTM Complaint Reduction Training, please fill out the short knowledge check below. This step helps reinforce key concepts and ensures alignment with compliance standards. Thank you for your commitment to excellence.
